At Crescent Towing in Sumter, South Carolina, we know that car trouble never happens at a good time. But not every roadside issue needs a tow—and knowing the difference could save you time, money, and stress.

Here’s a quick guide to help you figure out when to call a tow truck, and when another solution might do the trick.

When You Should Call a Tow Truck:

  1. Your Car Won’t Start (Even After a Jump)

If you’ve tried jump-starting your battery and it still won’t turn over, the issue might go deeper—like the alternator or starter. A tow to your mechanic is the safest move.

  1. You’ve Been in an Accident

Even if the damage looks minor, internal issues can make your car unsafe to drive. Call a tow so your vehicle can be inspected professionally.

  1. You Have a Flat Tire and No Spare

No spare? No jack? Or maybe you’re not on safe ground to change it yourself? A tow or roadside assist can get you safely to a tire shop.

  1. You Smell Burning or See Smoke

If your car overheats or gives off smoke, pull over immediately. Driving it could cause serious damage—get it towed before it becomes a bigger (and more expensive) problem.

When You Might Not Need a Tow:

  1. Locked Out of Your Vehicle

Many towing companies (like us!) offer lockout services. You might not need a full tow—just a helping hand to pop that lock.

  1. Dead Battery

If you have jumper cables and a safe place to work, you might get going again without a tow. But if you’re not comfortable or have no help nearby, roadside assistance is your friend.

  1. Ran Out of Gas

It happens. Some towing companies deliver fuel—no tow needed. Just give us a call and ask for a fuel drop-off.

Final Tip: Don’t Guess—Call and Ask

If you’re unsure, we’re happy to talk it through. Sometimes all you need is a quick fix. Other times, a tow is the safest call.

At Crescent Towing, we’re not just here to tow—we’re here to help.

Drive with confidence this summer!